Question 1

Are these products just for people with Hidradenitis Suppurativa (HS)?

Accepted Answer

Not at all! While our products were created with HS-friendly ingredients in mind, they benefit a variety of skin concerns. Each formula targets common issues such as eczema, dry skin, irritation, blisters, wounds, and uneven skin texture, while also offering relief for HS flare-ups. Our goal is to provide multi-purpose, healing skincare that supports all skin types and
conditions.

Question 2

Are your products safe for sensitive skin?

Accepted Answer

Yes! All Moore Zoé Skin products are crafted with natural, toxin-free, fragrance-free, and dye-free ingredients. We avoid harsh chemicals, making our formulas gentle enough for sensitive skin. However, we always recommend doing a patch test before full use.

Question 3

Do you use artificial fragrances or dyes?

Accepted Answer

No. We believe in letting nature speak for itself—our products are naturally scented from herbal infusions and essential oils (where applicable), and we never add synthetic dyes.

Question 4

How long do your products last?

Accepted Answer

Since our formulas are made with natural ingredients and without harsh preservatives, we recommend using most products within 6–12 months of opening. For best results, store them ina cool, dry place away from direct sunlight.

Question 5

Can your products help with skin conditions like eczema, Hidradenitis Suppurativa, or acne?

Accepted Answer

Many customers have experienced relief using our products because they are gentle, soothing, and rich in healing botanicals. While our skincare supports overall skin health, we are not a substitute for medical treatment.

Question 6

How can I get the best results from my products?

Accepted Answer

Consistency is key! Pair your skincare routine with a healthy lifestyle—hydration, balanced nutrition, and stress management—for glowing, nourished skin.

Question 7

Do you ship internationally?

Accepted Answer

Currently, we ship across the U.S., but international shipping will be available soon. Sign up for our newsletter to be the first to know when we expand.

Question 8

How do I incorporate your products into my existing routine?

Accepted Answer

Begin by replacing one product at a time. For example, start with our moisturizer or cleansing balm in the morning and evening, then gradually introduce serums or salves. Your skin will thank you for a gentle transition.

Question 9

Can your products help with skin discoloration?

Accepted Answer

Yes! Ingredients like calendula, goldenseal, and aloe vera help soothe inflammation and promote skin renewal. Consistency is key—give your skin time to heal and regenerate naturally.

Question 10

I have sensitive skin—can I use multiple products at once?

Accepted Answer

Absolutely! Just introduce one new product at a time and patch-test it. Layering gentle, plant-based products is usually safe, but your skin will let you know if it’s too much.

Question 11

Do you have tips for long-term skin wellness?

Accepted Answer

Love your skin daily—hydrate, nourish from the inside out, reduce stress, and embrace self-care routine. Healthy skin is a reflection of a balanced lifestyle, not just products.

Browse our shop

FAQ

Real stories. Real skin. Real confidence.

Browse our shop

FAQ

Real stories. Real skin. Real confidence.

​